Quick Details
- Duration: Approx 1.5 hours total
- Round Trip: Approx 40 minutes each way
- North Pole: Approx 10 minutes to pick up Santa
- Noteworthy: Everyone will get to meet Santa on the train during the return trip
- Ticket Types: Prices are based on 3 tiers depending on the day:
- Peak = High Demand Days
- Regular = Normal Price Days
- Value = Best Savings Days
- Food & Beverages: Everyone receives a cookie and hot cocoa. VIP and Premium have access to the Lounge car and receive a collectible keepsake. You are also welcome to bring your own snacks and drinks — but no alcohol.
- Seating: Seats are assigned by Mt. Hood Railroad according to your ticket type. VIP and Parlor have a table that seats 4. If your group has fewer than 4 tickets, you might be seated with someone else to fill the table, so if you want to ensure you don’t share a table, please make sure the number of tickets equals a multiple of 4. Note: Premium and Standard seating do not have a table. If you would like to be seated with another group, please book everyone under one reservation — or put the first & last name of the group you want to sit with in the comment section when booking.
- Bonus Souvenirs: VIP customers receive a Polar Express ceramic mug, and Premium customers receive a Polar Express tumbler.
- Babies: Infant in arms available for ages 0-2
- Wheelchairs: Parlor seating is the only option that can accommodate wheelchairs, so please select that option for pricing. Keep in mind, since this is a historical train, the width of the door is 30 inches. We have a lift, but unfortunately, we are unable to load or store electric wheelchairs. Also, wheelchairs will not fit through the bathroom doors, so please keep that in mind.
- Assistance with Boarding: If anyone in your party needs a lift to board the train (such as use of walkers), please let us know in the comments when booking your reservation, so we can plan accordingly.
- Pets: No Pets are allowed. For health and safety, anyone caught sneaking a pet onto the train is subject to a $100 fine, and they will not be allowed to board the train again after the layover in Pine Grove.
FEEL THE HOLIDAY SPIRIT ABOARD THE POLAR EXPRESS TRAIN!
This train experience will capture the magic and the spirit of the Christmas season with its warmth and charm. Your family will love it!
You’ll feel the holiday magic in the air the moment you arrive! You’ll be greeted by our cheery & festive staff before the conductor calls “All aboard!
The music begins as we depart the station and you will instantly be wrapped in the Christmas Spirit!
We are excited to welcome everyone aboard to try this new experience and continue the holiday tradition of Mt. Hood Railroad! Ho Ho Ho!
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Due to the popularity of this train event, there are no refunds or cancellations. Please be sure that when you make your reservation, you know exactly which date and which departure time you wish to secure.
If you would like cancellation flexibility, we recommend purchasing Cancellation+ during the checkout process.
In the event the train is unable to operate you will be notified immediately and given a complete refund or the opportunity to reschedule.
Still have questions? Check our Frequently Asked Questions page.
Hover over the images below for details of Seating Types…
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VIP Seating -
VIP Seating -
Premium Seating -
Premium Seating -
Parlor Seating -
Parlor Seating -
Standard Seating -
Standard Seating -
Christmas Merriment -
Jolly Elf